工作机会
中国大陆
香港
中国大陆
  • 职位
  • 工作地点
  • 部门
工作职责:
负责移动产品研发体系的构建,带领移动开发团队与产品团队一起完成公司制定的产品开发目标;
规划公司移动产品的技术构架,并负责移动产品项目研发流程的规划、审查和监督研发项目管理进程,确保项目按时交付;
负责公司的移动技术团队的梯队化建设及管理;
负责移动产品技术攻关与团队技术指导,带领移动技术团队构架、研发、设计,完成对于数字化平台整体搭建、维护及产品开发;
支持业务部门或公司管理层提出的开发需求,并提出合理化建议;
与产品和IT团队紧密配合,完成产品研发任务。
任职要求:
本科以上学历,计算机等相关专业优先;
拥有至少5年以上互联网工作经验,3年以上技术团队管理经验;有BAT等知名互联网公司、B2B或跨境电商经验者优先;
能够对架构设计的可行性、可扩展性及性能进行评估,在设计过程中能够处理与现有系统兼容相关的问题;
极强的执行能力,较高的工作激情,能承受较大的工作压力,具有较强的推进力及资源整合能力;
有大规模高并发访问的Web应用系统设计和开发经验,对分布式事务等有项目经验者优先。

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  • 高级后台开发工程师
  • 深圳
  • 详情
工作职责:
参与公司移动产品后台系统的方案设计、优化和需求调查;
构建可重复使用的代码及公共库;
负责主要功能设计开发,优化和维护;
负责新版本APP与现有数据库系统之间的API开发。
任职要求:
全日制本科及以上学历,计算机、软件工程或相关专业;
3年以上互联网公司后台开发经验;有B2B、电商经验者优先;
熟悉Java、C++等主流编程语言,了解JSP;拥有扎实的编程基础,良好的代码风格,熟悉常用的软件工程方法,设计模式,数据结构和算法;
需要具备较强的责任感和主动性,良好的沟通能力、学习能力、团队协作精神。

立即申请

成为环球资源的一份子,开启一段挑战自我又充满收获的职业旅程。请将你的简历发送至 harbour@globalsources.com。

工作职责:
负责移动产品线的视觉设计,把控产品整体视觉风格,确保设计风格符合国际用户习惯;
参与用户研究及产品需求制定全过程:主导项目的前期预研工作, 兼顾和平衡商业目的和用户体验的设计目标,结合数据、用户反馈和用研测试结果,提出和推动迭代中的用户体验改善计划;
准确理解产品部门的要求,规划并产出 UI / UX 设计方案;
了解 B2B 的 UI / UX 设计风格与发展趋势。
任职要求:
本科及以上学历,美术、设计相关专业优先;
3年以上互联网公司设计工作经验;有海外用户经验、B2B、电商经验者优先;
对色彩搭配敏感度较高,对视觉流行趋势有敏锐的洞察力,平面功底扎实,能够熟练使用PS, AI, Sketch, AE等软件;
自我驱动、热爱学习、沟通能力强。

投递时请附带个人作品集

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成为环球资源的一份子,开启一段挑战自我又充满收获的职业旅程。请将你的简历发送至 harbour@globalsources.com。

  • 高级iOS开发工程师
  • 深圳
  • 详情
工作职责:
负责买家与卖家IOS APP的研发;
负责APP重要模块的方案设计开发,以及升级维护;
负责APP相关问题的分析和优化;
主动思考业务需求,从技术层面驱动业务发展;
架构改进及性能优化。
任职要求:
全日制本科及以上学历,计算机、软件工程或相关专业;
3年以上IOS开发经验,有0到1的移动互联网产品经验,熟悉B2B模式、电商平台者优先
精通 Objective-C 或 Swift,熟悉多线程以及网络编程,能够熟练运用iPhone SDK、X Code等开发工具;
具有强烈的进取心和责任感,极强的学习能力和良好的团队合作精神。

立即申请

成为环球资源的一份子,开启一段挑战自我又充满收获的职业旅程。请将你的简历发送至 harbour@globalsources.com。

  • 高级Android开发工程师
  • 深圳
  • 详情
工作职责:
负责买家与卖家APP的架构设计和编码;
负责APP重要模块的方案设计开发,以及升级维护;
负责APP相关问题的分析和优化;
主动思考业务需求,从技术层面驱动业务发展;
架构改进及性能优化。
任职要求:
本科及以上学历,计算机、软件工程或相关专业优先;
3年以上Android开发经验,有0到1的移动互联网产品经验;有B2B、电商经验者优先;
精通Java语言,熟悉设计模式,深入理解面向对象的开发思想;精通Android多线程,对HTTP/HTTPS/TCP/Socket等网络通信协议有深刻理解和经验;熟练掌握Android SDK;熟练掌握软件工程知识,具有合理的逻辑思维能力和快速学习的能力;
团队沟通能力强,具备独立开发、分析、设计能力,熟悉软件工程规范,有良好的代码编写风格。

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成为环球资源的一份子,开启一段挑战自我又充满收获的职业旅程。请将你的简历发送至 harbour@globalsources.com。

工作职责:
参与公司海外买家 App 产品功能规划、设计、迭代工作;
负责部分功能模块,挖掘海外用户需求,完成用户行为分析,提升用户体验;
与研发部门配合,编写产品需求,推进产品开发,达成产品目标;
熟悉完整的产品规划、需求、研发、测试、上线确认、运营等过程;
完成上级布置的其他任务。
任职要求:
全日制本科及以上学历;
3年以上互联网公司产品经验,了解国际用户需求,有B2B模式及电商相关工作经验的优先;
具备良好的英语沟通能力;
熟练掌握产品常用工具如MindManager、Axure、Visio等;
具备较强的责任感和主动性,良好的沟通能力、团队协作精神。

立即申请

成为环球资源的一份子,开启一段挑战自我又充满收获的职业旅程。请将你的简历发送至 harbour@globalsources.com。

  • 电话市场推广员
  • 深圳
  • 详情
工作职责:
通过电话的形式核实客户资料;
认真完成工作记录,达成业务指标,确保按要求执行公司相关规定;
主动开发和联络各相关组织建立沟通和合作关系,为项目做铺垫。
任职要求:
本岗位为短期工作(4个月),专业不限,学历不限;
个性乐观开朗、有自信心,能承担一定工作压力;
沟通技巧较好,逻辑清晰,表达流畅,熟悉Office办公软件;
善于倾听,能快速理解客户需求,有电话销售或客服类工作经历为佳。

立即申请

成为环球资源的一份子,开启一段挑战自我又充满收获的职业旅程。请将你的简历发送至 harbour@globalsources.com。

工作职责:
对公司培训需求进行分析调研,收集、评估相关课程,及时更新培训资料;
负责公司销售培训会议的准备工作,确保培训会议能顺利完成;
管理公司培训平台,维护与更新公司员工内部学习网站等;
协助策划、实施团队建设及激励活动。
协助组织公司内部讲师团队的选拔、培养、管理和考核,搭建讲师队伍体系;
完成公司安排的其它工作。
任职要求:
本科或以上学历,一年以上培训相关工作经验优先;
具备熟练使用英文沟通的能力
能熟练操作办公软件,尤其擅长PowerPoint的与视频编辑与制作者优先;
积极主动、能独立开展工作,富有挑战精神。

立即申请

成为环球资源的一份子,开启一段挑战自我又充满收获的职业旅程。请将你的简历发送至 harbour@globalsources.com。

  • Project Executive
  • 深圳
  • 详情
工作职责:
Match suppliers for VIP buyers' purchasing tasks in mainland China and Hong Kong, and arrange relevant buyers' purchasing meeting and other activities
Establish good relationship with top retailers and buyers in the world, collect their purchasing needs for the next quarter constantly
Match and recommend suitable suppliers to meet buyers' purchasing needs by using the GS quality suppliers database
During the show period, plan and executive on-site purchasing activities, including VIP Tour,1 to 1 meeting and vender summit
During the non-exhibition period, special purchasing meeting for buyers will be prepared and held to provid5、Summarize monthly department performance and report to Supervisor e opportunities for buyers and supplier to negotiate
任职要求:
Bachelor degree or above, major in marketing, project management or related field is preferred
At least 2 years’ relevant working experience, Fast learner and good facilitator
Good computer skills , CET-6,Good coordination, management and communication skills, fluent in Cantonese is preferred
Cheerful and initiative, dare to accept challenges, can withstand certain pressure

立即申请

成为环球资源的一份子,开启一段挑战自我又充满收获的职业旅程。请将你的简历发送至 harbour@globalsources.com。

工作职责:
分析客户需求和熟悉业内市场动态, 通过电话拜访完成公司外贸推广平台的销售目标;
深入了解和挖掘客户需求、关注国内外市场动态,为客户提供国际贸易推广方案;
后期客情维护,在促进客户外贸业绩增长的同时,与客户取得长期、稳定的合作;
客户拜访及客户数据录入等客户管理工作;
任职要求:
大专以上学历,专业不限,有销售经验优先;
熟练掌握Microsoft office软件,熟悉Internet及e-mail的使用;
对销售、推广工作有强烈兴趣,能承受较强的工作压力;
个性积极,吃苦耐劳,乐观自信,勤奋执着,有耐心且责任心强;
较强的沟通,谈判及方案策划能力,具备一定的市场敏锐度。

立即申请

成为环球资源的一份子,开启一段挑战自我又充满收获的职业旅程。请将你的简历发送至 harbour@globalsources.com。

  • Show Marketing Manager
  • 上海
  • 详情
工作职责:
Plan, develop and implement comprehensive show & exhibition marketing strategies and campaigns, ensuring these are aligned to, and evolve with, market and customer requirements
Be responsible for strategy through execution to maximize show traffic and achieve attendee targets
Deploy integrated multi-channel marketing campaigns, both online and offline, in the formats of website, eDM, pDM, advertising, third-party promotional activity, buyer communities, data-driven programs, to meet pre-show registration and attendee conversion
Collaborate cross-functionally with central marketing, sales, project, strategy and commercial team to ensure strategy alignment and effective execution
Work with central marketing on tracking and regular reporting of progress in the form of marketing metrics and campaign performance, with a strong emphasis on identifying actions/optimization based on data-derived insights
Manage external agency partners to ensure effective briefing, efficient processes and clear targets &timelines to generate desired outcome
Lead the show marketing team to ensure it is motivated and trained to achieve high- performance targets
Be ahead of the trend curve with ways of marketing and latest industry phenomenon to adapt to the right marketing mix
Manage and monitor budgets, provide accurate forecasts for planning purposes
Promote a culture of analytical thinking, active learning and continuous improvement
任职要求:
BS/BA or above in Marketing, Advertising, Mass Communication, Business or other equivalent fields
Minimum 8 years of marketing experience in the show & exhibition industry, with multi- channel campaign marketing experience in international markets
At least 3 years in similar role and experience in people management
A proven track record of implementing successful marketing campaigns - ideally for large scale B2B industry shows and exhibitions
Proven experience of, and demonstrated aptitude for, all aspects of digital marketing including CRM & marketing automation (ideally Oracle Eloqua), email & mobile, social media, websites, search and online advertising
Results and data-oriented, able to clearly demonstrate success via proven metrics, plus project management skills with the ability to multi-task and prioritize
Proactive can-do attitude to take prompt action to accomplish objectives and goals beyond what is required, with the energy and tenacity to overcome challenges effectively
Excellent influencing and negotiating skills
Fluent in verbal and written communications skills with high attention to detail in both English and Chinese

立即申请

成为环球资源的一份子,开启一段挑战自我又充满收获的职业旅程。请将你的简历发送至 harbour@globalsources.com。

  • Sales Representative
  • 多个地区
  • 详情
工作地点:
上海/常州/杭州/温州
工作职责:
通过电话沟通和面对面拜访,为当地外贸出口企业决策人制定全方位国际贸易推广方案,提供O2O线上及线下产品服务;
全面而深入的了解市场动态,主动开发客户资源,完成公司设定的新客户开发和销售业绩指标;
向合作客户提供国际贸易推广资讯,帮助客户更好地使用环球资源平台以促进外贸业务成长;
按公司要求完成拜访,在销售系统录入和更新客户信息,做好客户管理工作。
任职要求:
大专及以上学历,有志于在国际贸易领域建立事业;
敏于观察,善于沟通,能自信地向企业决策人展示自己和公司产品;
追求成功与高薪,有坚定的信念,有较好的独立性和学习能力;
压力承受能力强,能迅速应对变化和各种挑战。

立即申请

成为环球资源的一份子,开启一段挑战自我又充满收获的职业旅程。请将你的简历发送至 harbour@globalsources.com。

  • Show Marketing Manager
  • 深圳
  • 详情
工作职责:
Plan, develop and implement comprehensive show & exhibition marketing strategies and campaigns, ensuring these are aligned to, and evolve with, market and customer requirements
Be responsible for strategy through execution to maximize show traffic and achieve attendee targets
Deploy integrated multi-channel marketing campaigns, both online and offline, in the formats of website, eDM, pDM, advertising, third-party promotional activity, buyer communities, data-driven programs, to meet pre-show registration and attendee conversion
Collaborate cross-functionally with central marketing, sales, project, strategy and commercial team to ensure strategy alignment and effective execution
Work with central marketing on tracking and regular reporting of progress in the form of marketing metrics and campaign performance, with a strong emphasis on identifying actions/optimization based on data-derived insights
Manage external agency partners to ensure effective briefing, efficient processes and clear targets &timelines to generate desired outcome
Lead the show marketing team to ensure it is motivated and trained to achieve high- performance targets
Be ahead of the trend curve with ways of marketing and latest industry phenomenon to adapt to the right marketing mix
Manage and monitor budgets, provide accurate forecasts for planning purposes
Promote a culture of analytical thinking, active learning and continuous improvement
任职要求:
BS/BA or above in Marketing, Advertising, Mass Communication, Business or other equivalent fields
Minimum 8 years of marketing experience in the show & exhibition industry, with multi- channel campaign marketing experience in international markets
At least 3 years in similar role and experience in people management
A proven track record of implementing successful marketing campaigns - ideally for large scale B2B industry shows and exhibitions
Proven experience of, and demonstrated aptitude for, all aspects of digital marketing including CRM & marketing automation (ideally Oracle Eloqua), email & mobile, social media, websites, search and online advertising
Results and data-oriented, able to clearly demonstrate success via proven metrics, plus project management skills with the ability to multi-task and prioritize
Proactive can-do attitude to take prompt action to accomplish objectives and goals beyond what is required, with the energy and tenacity to overcome challenges effectively
Excellent influencing and negotiating skills
Fluent in verbal and written communications skills with high attention to detail in both English and Chinese

立即申请

成为环球资源的一份子,开启一段挑战自我又充满收获的职业旅程。请将你的简历发送至 harbour@globalsources.com。

  • Product Classification Supervisor
  • 深圳
  • 详情
工作职责:
Managethe Product Classification department and lead all classification-related initiatives / tasks for the website, magazines and trade shows.
Researchtechnology, product and market trends to ensure that categories on the website are up-to-date and reflect industry developments.
Workingwith Sales and Editorial, develop and maintain workflows and processes for managing product classification requests from suppliers.
Research new product categories requested by Sales and Editorial, and recommend accurate categories based on industry trends.
Research,review and revise Vertical names and groupings as needed and ensure alldepartments in the company are informed of product classification changes in a timely manner.
Assist other departments (SEO, Product Development, Marketing, etc) with product classification as needed.
任职要求:
Bachelor’s degree required,3-4 years of relevantworking experience,prior experience in some aspect of the consumer goods trade, with interestin and understanding of trends in electronics, fashion, home products, andhardware
Stronganalytical, research and problem-solving skills
Detailoriented, meticulous and organized
Excellent written and verbalcommunication skills; native spoken and written English and proficiency inMandarin Chinese
Good Office skills
Please be advised that resume in English will be prefered

立即申请

成为环球资源的一份子,开启一段挑战自我又充满收获的职业旅程。请将你的简历发送至 harbour@globalsources.com。

  • Project Executive
  • 深圳
  • 详情
工作职责:
Match suppliers for VIP buyers' purchasing tasks in mainland China and Hong Kong, and arrange relevant buyers' purchasing meeting and other activities
Establish good relationship with top retailers and buyers in the world, collect their purchasing needs for the next quarter constantly
Match and recommend suitable suppliers to meet buyers' purchasing needs by using the GS quality suppliers database
During the show period, plan and executive on-site purchasing activities, including VIP Tour,1 to 1 meeting and vender summit
During the non-exhibition period, special purchasing meeting for buyers will be prepared and held to provid5、Summarize monthly department performance and report to Supervisor e opportunities for buyers and supplier to negotiate
任职要求:
Bachelor degree or above, major in marketing, project management or related field is preferred
At least 2 years’ relevant working experience, Fast learner and good facilitator
Good computer skills , CET-6,Good coordination, management and communication skills, fluent in Cantonese is preferred
Cheerful and initiative, dare to accept challenges, can withstand certain pressure

立即申请

成为环球资源的一份子,开启一段挑战自我又充满收获的职业旅程。请将你的简历发送至 harbour@globalsources.com。

  • 销售代表
  • 多个地区
  • 详情
工作地点:
深圳/广州/东莞/常平/厦门/福州
工作职责:
通过电话沟通和实地拜访,为当地外贸出口企业决策人制定全方位的国际贸易推广方案,提供专业的 O2O线上及线下产品服务
全面而深入的了解市场动态,主动开发客户资源,完成公司设定的新客户开发和销售业绩指标
向合作客户提供国际贸易推广资讯,帮助客户更好地使用环球资源平台以促进外贸业务成长
按公司要求完成拜访任务,及时在销售系统录入和更新客户信息,做好客户管理工作
任职要求:
大专及以上学历,有志于在国际贸易领域建立事业
敏于观察,善于沟通,能自信地向企业决策人展示自己和公司产品
追求成功与高薪,有坚定的信念,有较好的独立性和学习能力
压力承受能力强,能迅速应对变化和各种挑战

立即申请

成为环球资源的一份子,开启一段挑战自我又充满收获的职业旅程。请将你的简历发送至 harbour@globalsources.com。

  • Product Executive(3 Vacancies)
  • 深圳
  • 详情
工作职责:
Write business requirements for enhancement of online products/services to meet business goals.
Conduct competitor website research/assessment, and provide recommendation to gain competitive edge in the market.
Conduct online surveys and periodically conduct face to face survey interview users to gather product feedback
Generate ideas for product enhancement from user feedback, usability studies, research, and survey feedback.
Carry out creative discussions on website usability with web designers to deliver web page mockups.
Prepare business justifications and recommendations for product enhancement requests.
Write test cases and conduct UAT as test lead.
Participate in User Acceptance Testing (UAT), production testing and bug reporting for online products.
Prepare presentation slides, screenshots and conduct product training to internal business units.
Create and maintain regular business analytics reports, analyze performance trends.
Other work arranged by supervisor.
任职要求:
Bachelor degree or Diploma in Business or IT fields is preferred.
Work experience in online/website/eCommerce environment is an advantage.
Strong analytical skills in interpreting data trends.
Team player with strong interpersonal skills to coordinate across groups.
Excellent communication, presentation, negotiation skills in both English and Chinese
Strong problem solving attitude; capable of recommending relevant methods to address problems.
Detail-oriented, well-organized, and good at end-to-end execution.
Ability to handle multiple tasks.

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香港
  • 职位
  • 工作地点
  • 部门
  • Accounts Clerk
  • Hong Kong
  • 详情
Main Duties & responsibilities:
To handle full set of books
To handle all accounting matters including data input, voucher preparation and payment processing
Assist in month end closing (including the preparation of balance sheet schedule, inter- co current accounts reconciliation)
Assist in statutory audit
To oversee accounting issues for PRC mainland operations
To handle ad hoc job
Requirements:
Diploma or above in accounting
At least 2 years accounting experience, previous PRC exposure is preferred
Proficient in MS office, familiar with Oracle system is preferred
Proficient in Cantonese, English and Putonghua
Self-initiative, proactive and strong communications skills
Immediately available or short notice is preferred
Candidates with less working experience may be considered for the Accounts Clerk position

Apply now

Be part of Global Sources and start a challenging and rewarding career. Send us your resume through the contact details below.

Hongkong

Fax
(852) 2814 9695
E-mail
hkhr@globalsources.com
  • Assistant Marketing Manager
  • Hong Kong
  • 详情
Main Duties & responsibilities:
1.Audience:
Identify target audience and grow our email list.
Help to deduplicate sendout lists that follow company policy.
Maintain mailing list and database to ensure this as sanitized as possible.
2.Design:
Design and implement direct email marketing campaigns
Provide suggestion on best-practice on email templates, and action points to
Ensure emails follow industry policies and best practices
3.Campaign Build:
Create email campaign for lead generation and nurture
Create survey and feedback campaigns
Ensure prompt and accurate communication with Business Units to minimize unsubscribes
Analyze campaign performance and suggest improvements
4.Others:
Manage a team of 3
Be the gatekeeper and lead on email marketing for GSOL team.
Requirements:
Proven hands-on experience with Mailchimp, Emarsys, Eloqua or similar marketing automation system
Knowledge of SEO/SEM and Google Analytics
Familiarity with analytical and database tools 4-5 years of relevant working experience, of which 1-2 years are in management
Bachelor or above in Marketing or relevant field
Must have good written and spoken communication skills in English and Chinese
Ability to work under tight deadlines
Must be well organized and be a team player with a detail-oriented and dynamic personality
Have managed a team in prior experience

Apply now

Be part of Global Sources and start a challenging and rewarding career. Send us your resume through the contact details below.

Hongkong

Fax
(852) 2814 9695
E-mail
hkhr@globalsources.com
  • Community Development Manager
  • Hong Kong
  • 详情
The Community Development Manager is the lead for Global Sources’ eCommerce seller community. S/he will be responsible for growing the Global Sources brand awareness among all eCommerce sellers, particularly Amazon sellers, and growing that community’s engagement with GS online and offline services. A mixture of online and offline marketing experience is required to succeed in this position.

At the same time, s/he will be responsible for managing and growing our own Amazon seller targeted event, the Global Sources Summit, which is held twice per year in Hong Kong.

This position is based in Hong Kong with 2 direct reports.
Main Duties & responsibilities:
Community Development:
Brand Awareness
Champion eCommerce seller community on behalf of Global Sources, both to internal and external stakeholders
Engage with eCommerce influencers
Present sourcing-related topics at online and offline eCommerce conferences / events
(In conjunction with Performance Team of Buyer Marketing) Run adbuys to raise awareness of Global Sources to eCommerce sellers across the world
Community Growth
Champion usage of Global Sources’ sourcing tools to drive online sellers to inquire and partner with our suppliers
Seek partnerships that align Global Sources with the Amazon sellers community
Respond to sourcing-related questions in Facebook Groups and other social media channels inclusive of the Global Sources Summit Facebook Page and Group
Develop (in conjunction with the Content Team of Buyer Marketing) a content plan designed to support the Global Sources eTailer brand inclusive of content sharing partnerships, article and interviews to paid/owned/earned channels (blogs/webinars/podcasts/websites)
Community Outreach
Plan and seek opportunities to grow community database for Global Sources (masterminds, meetups, etc)
Create webinars, Telegram chat groups and other forms of communication that supports the growth of the Global Sources brand within the eTailer community
Represent GS at 3rd party events that support the target community
Event Management
Organize community meetups in Hong Kong and in China
Run the Global Sources Summit in April and October
Team Management
Manage a team of two
Global Sources Summit:
Agenda & Speakers:
Create agenda that contains topics in eTailer/Amazon selling that are relevant and educational
Develop a speaker list that includes KOL and industry influencers
Manage the sponsorship program at the Summit
Review and check speakers presentation slides to ensure they are relevant and educational
Marketing:
Develop and implement an effective digital marketing strategy for promoting and selling conference tickets, including but not limited to:
• Performance based advertising
• Display based advertising
• Social Media (paid and organic)
• Email Marketing
• Internal company promotional tools (inclusive of website)
Track and monitor all metrics for the conference including but not limited to:
• Traffic tthe Summit website
• Social media activity
• Ticket sales and sources
Provide Post analysis recommendation
Ensure the Summit website is up-to-date and optimized
Manage designing and production of marketing collateral
Plan and oversee a marketing plan to promote and sell videos of Summit presentations
Operational:
Coordinate and oversee (with Global Sources Exhibitions department) all operational aspects of the Summit, including but not limited to:
• Room arrangement: AV, Seating, backdrop/signage
• F&B
• Travel arrangements for speakers / attendees
• On site Summit marketing
Ensure speakers arrive on time for their sessions, and re-organize agenda
Requirements:
Experience developing and managing a community strategy, preferably related to B2B
Experience organizing and managing events with strong attention to detail
Experience with digital marketing with demonstrated ability to apply innovative practices to drive results
Experience working in eCommerce and / or sourcing industries is helpful
Outgoing, confident, good presentation skills, and excellent interpersonal skills
Leadership qualities with the ability to work independently and in a team environment guiding and coaching team members
Team management experience
Critical thinking ability
Strong planning and multi-tasking skills, and ability to work under pressure
Fluency in spoken & written English is mandatory, as well as basic proficiency in Mandarin

Apply now

Be part of Global Sources and start a challenging and rewarding career. Send us your resume through the contact details below.

Hongkong

Fax
(852) 2814 9695
E-mail
hkhr@globalsources.com
  • Customer Service Manager
  • Hong Kong
  • 详情
Overview:
The Customer Service Manager is responsible for delivering a best of breed customer experience for the buyer customers of Global Sources and managing the process and resources to make that possible.
Main Duties & responsibilities:
1.Customer service fulfillment
Monitor on a daily basis the outsource CS team in Manila to ensure all customer inquiries and inbound feedback through our websites, e-mails, phone calls, social media and ‘Live Chat’ are addressed as per established KPIs and benchmarks
Assess the performance of outsource team and provide them with regular performance- related feedback
Investigate customer complaints that cannot be resolved by the outsource team and, as necessary, work with other GS teams to resolve
Train outsource team in GS customer service practices and policies
Assist outsource team with duties where required
Process print magazine subscriptions and payment
Serve as the operational contact person in GS for the outsource team
2.Customer service enhancement
Assist the President of GSOL to identify and implement improvements in processes, systems, tools and messaging to enhance the quality of customer service
Be an active participant in, and provide ongoing data for, the monthly Customer Experience Steering Committee meetings attended by key stakeholders
Work with supplier customer service lead to ensure that communication, ongoing feedback, and customer complaint resolution between buyer and supplier CS teams is efficient and effective
Maintain regular communication with trade show customer service supervisor to ensure appropriate coordination between the teams
3.GSOL product enhancement/fulfillment
Contribute buyer-side insights and recommendations to development and prioritization of product roadmaps, JOA and strategic planning
Share buyer feedback and/or complaints with relevant departments and develop systemic solutions
Provide support to other business units, such as in product testing or actively participating as stakeholder in new development/maintenance initiatives
Monitor performance of outsource team in executing buyer verification and RFI/RFQ review tasks
4.Other
Prepare scheduled and ad hoc reports for management
Oversee all administrative functions of the department
Maintain documentation related to CS department activities
Manage the department budget
Perform additional tasks as needed
Requirements:
Bachelor’s degree
5 years of relevant working experience, preferably in a B2B environment
Strong analytical and problem-solving skills
Ability to work independently
Professional level spoken and written English; proficiency in Mandarin helpful

Apply now

Be part of Global Sources and start a challenging and rewarding career. Send us your resume through the contact details below.

Hongkong

Fax
(852) 2814 9695
E-mail
hkhr@globalsources.com
Main Duties & responsibilities:
Lead a primarily outsourced technology operation of over 100 staff with hubs in Hong Kong, Shenzhen and Pune, India
Develop technical aspects of the company’s strategy to ensure alignment with its business goals and the wider Clarion Events Group IT strategy
Communicate technology strategy to stakeholders, partners and investors, and provide appropriate management information to feed into Board reporting
Lead the execution of B2B platform development roadmap, providing consultative support to the business on e-commerce platform innovation and security
Discover and implement new technologies that yield competitive advantage through transformation of legacy applications, in particular CRM / ERP transformation
Supervise and transform system infrastructure to ensure functionality and efficiency through cloud agenda
Refinement of operating model and governance to support transformation activities and Group strategy
Help departments use technology profitably and work with our outsourced partner to embed world class IT support services aligned to business requirements
Continue building quality assurance, data protection and security processes and embed appropriate measurements to ensure compliance
Monitor KPIs and IT budgets to assess technological performance and ensure continued value derivation from outsourced partner engagement
Requirements:
Fluent English and Mandarin speaker
Proven experience in a similar leadership role within an IT operation covering both Hong Kong and Mainland China
Experience with online marketplaces and platform transformation
Demonstrable strategic thinking, problem-solving aptitude and business focus
Excellent communication skills, leadership and organizational abilities
Ability to drive technology transformation and improve operational KPIs
Understanding of budgets and business-planning sufficient to operate IT as a business
Hands on experience working with an offshore outsourcing partner
Experience within either the events industry and/or e-commerce is preferred
BSc/BA in Computer Science, Engineering or a related field; MBA or other relevant graduate degree is a plus

Apply now

Be part of Global Sources and start a challenging and rewarding career. Send us your resume through the contact details below.

Hongkong

Fax
(852) 2814 9695
E-mail
hkhr@globalsources.com
  • Assistant Accountant
  • Hong Kong
  • 详情
Main Duties & responsibilities:
Reporting to the finance manager, the candidate will be responsible for the following duties:
Participation in the preparation of consolidated monthly, quarterly and annual Group financial statements
Preparation of monthly reporting to the parent entity in U.K. on the financial results, cashflows and KPIs
Preparation of monthly forecasts, management reports and variance analysis
Liaison with the auditors in the annual audit of consolidated financial statements of the Group
Participation in annual corporate budget setting and periodic forecasting exercise
Requirements:
Bachelor’s Degree in Finance/Accounting
2+ years’ experience in preparation or auditing of consolidated group financial statements (experience in an auditing firm is an advantage)
Strong written and verbal communication skills in English and Chinese
Proficient in Microsoft Excel and financial accounting software such as Oracle Financials
Proactive, methodical and self-driven with demonstrated attention to detail

Apply now

Be part of Global Sources and start a challenging and rewarding career. Send us your resume through the contact details below.

Hongkong

Fax
(852) 2814 9695
E-mail
hkhr@globalsources.com
  • Account Executive
  • Hong Kong
  • 详情
Main Duties & responsibilities:
To generate sales revenue for the Company by selling exhibition booths and related products of our trade fairs, as well as online services to prospective clients within target area(s).
To introduce our Company’s products and services (Trade shows and online services) in a professional manner.
To handle clients’ enquiries and to provide appropriate value-added services.
Requirements:
F.6 or above with good command of spoken Chinese and English
At least 2 years’ solid experience in sales and marketing
Relevant experience in trade show and advertising industry is an advantage
Strong selling & presentation skills and be able to work under pressure
Outgoing personality, aggressive and mature

Apply now

Be part of Global Sources and start a challenging and rewarding career. Send us your resume through the contact details below.

Hongkong

Fax
(852) 2814 9695
E-mail
hkhr@globalsources.com
  • Senior Accounts Clerk / Accounts Clerk
  • Hong Kong
  • 详情
Main Duties & responsibilities:
Participation in semi-annual budgeting exercise, preparation & distribution of budget forms and other documents to various budget preparers.
Monitoring the receipt of completed budget forms and consolidation of budgets into Group budget
Budgets input into Oracle Financials system
Preparation & distribution of weekly and monthly management reports, key metrics data and variances analysis
Participate in periodic forecasting process
Other adhoc work assigned by the supervisor
Requirements:
Diploma or above in Accounting
One year work experience preferably in a multinational environment / an Accounting firm
Proficient in Microsoft Excel software
Amicable, well-organized and a team player with good communication skills and able to work in a dynamic environment.

Apply now

Be part of Global Sources and start a challenging and rewarding career. Send us your resume through the contact details below.

Hongkong

Fax
(852) 2814 9695
E-mail
hkhr@globalsources.com
  • Strategic Planning Analyst
  • Hong Kong
  • 详情
Job Scope:
Under the guidance of CEO and VP, Supplier Content & Client Service, establish and facilitate the process of:
Corporate three-year strategy plan
Show and online strategy review
Prepare CEO board and other presentations
Assist planning of senior executive meetings
Perform ad hoc analysis and activities
Main Duties & responsibilities:
Build the company three-year strategic planning process from scratch, including design plan document template, create timeline, assign ownership.? Provide team training and coaching of the new process and template.? Enforce ownership and ensure on-time delivery of plan documents
Build show and online strategy review process from scratch, including design plan document templates, create timeline, assign ownership.? Provide team training and coaching of the new process and template.? Enforce ownership and ensure on-time delivery of plan documents
Prepare CEO board and other presentations
Assist planning of senior executive meetings.? Follow up on action items
Perform other ad hoc analysis and activities
Will have access to highly confidential information
Requirements:
Degree holder?
Two years of management consulting experience
Oral and written communication in English, Cantonese and Mandarin
Good communicator and presenter
Enjoy interacting with people
Very well organized & excellent time-management skills
Exceptional Power Point and Excel skills
The ability to analyze and think critically &?to influence without authority
A self-starter with strong curiosity who is eager to learn
Able to travel up to 10% of the time
Experience working in management consulting firms and trade show companies an advantageous.

Apply now

Be part of Global Sources and start a challenging and rewarding career. Send us your resume through the contact details below.

Hongkong

Fax
(852) 2814 9695
E-mail
hkhr@globalsources.com